Lot of regulation being enforced by Basil, Local Supervisory Bank. Firstly some of the processes must be automated to ensure accuracy, completeness and to make compliance easier from a reporting perspective.

Continuing service delivery requires IT to be robust and to perform. IT governance to ensure systems continuity and performance therefore becomes critical not to lose customer base.

Mobile banking is becoming popular and the uptake is evident. This growth brings more security and financial risks, but it also forces the industry to be innovative.

We can share our experiences in mitigating some of the risks and certainly participate in inculcating an innovative culture.